VLAB

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(Connecting your Horizon Client)
(Connecting your Horizon Client)
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# Enter your COE username and password in the appropriate fields in the new window.
# Enter your COE username and password in the appropriate fields in the new window.
#* Enter only your COE username.  NOT your email address and NOT your Husky account!
#* Enter only your COE username.  NOT your email address and NOT your Husky account!
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# You may need to configure your DUO 2FA settings at this time; we recommend selecting the two default options: "Send Me a Push" and "Do Not Prompt Me Again Unless the Service Changes"
+
# You may need to configure your DUO 2FA settings at this time; use this link for further instructions: [[COE-DUO]]
# Duo will attempt to send you a confirmation message via your Duo Mobile App or a phone call (see previous step configuration) for your connection; accept this confirmation to proceed.
# Duo will attempt to send you a confirmation message via your Duo Mobile App or a phone call (see previous step configuration) for your connection; accept this confirmation to proceed.
# A pop-up will now show in your browser asking to launch the Horizon Client; allow this to proceed, we recommend allowing your browser to always open the Horizon Client for similar links.
# A pop-up will now show in your browser asking to launch the Horizon Client; allow this to proceed, we recommend allowing your browser to always open the Horizon Client for similar links.

Revision as of 15:20, 2 September 2020

Contents

COE Virtual Lab

The College of Engineering is proud to present the COE Virtual Lab! These virtual computers will allow you to access to software, and processing power equal to or greater than what is available on a University-standard PC, from any computer with a network connection.

  • Performance on Virtual Lab computers is based on the available resources from the COE host servers, rather than the local computer. This allows any computer, from a 6 year old laptop to a brand new desktop (assuming both have internet access), to get the same high quality experience and access to software provided by the College of Engineering.
  • Access to COE licensed software is no longer limited to certain labs. Using the Virtual Lab, anywhere you can get internet, you can work on your projects.
  • If you are on a Windows device, we highly recommend you follow the instructions below to install; do NOT use the Windows App Store installation, as it does not include all the relevant features!

NOTE: You must use the Northeastern University VPN OR COE DUO if you are off-campus!


VMWare Horizon Client

The Horizon Client is used to connect to the COE Virtual Lab. Obtaining the Horizon Client only needs to be done once per device; subsequently you can follow the relevant Connecting instructions below.

Obtaining your Horizon Client

  1. Open your web browser and go to: https://vlabduo.coe.neu.edu
  2. Follow the downloads link, then select the appropriate installation file for your device.
  3. Find the downloaded file on your device, and run it with administrative privileges. Follow the on-screen instructions; there is no need to change any of the default settings.

Connecting your Horizon Client

  • On-Campus Instructions
  1. Click on the shortcut located on your desktop/program menu/applications directory to run the client.
  2. Click on the "New Server" button in the top left corner, and add vlab.coe.neu.edu to your list of available servers.
  3. Double-click the labeled button for the vlab.coe.neu.edu server to create a popup concerning terms and conditions of use; accept these to continue.
  4. Enter your COE username and password in the appropriate fields in the new window. Do NOT modify the third field.
    • Enter only your COE username. NOT your email address and NOT your Husky account!
    • Can't log in? Try entering WINCOE\username. If that fixes the problem, you need to update the VMware Horizon Client software on your PC.
  5. The resulting window will show one or more pools of computers your account can access. Select one by double-clicking.
  • OFF-Campus VPN Instructions
  1. If you are off-campus, connect to Northeastern's VPN (see the links above!) -- remember this uses your myNortheastern credentials, not COE credentials!
  2. Click on the shortcut located on your desktop/program menu/applications directory to run the client.
  3. Click on the "New Server" button in the top left corner, and add vlab.coe.neu.edu to your list of available servers.
  4. Double-click the labeled button for the vlab.coe.neu.edu server to create a popup concerning terms and conditions of use; accept these to continue.
  5. Enter your COE username and password in the appropriate fields in the new window. Do NOT modify the third field.
    • Enter only your COE username. NOT your email address and NOT your Husky account!
    • Can't log in? Try entering WINCOE\username. If that fixes the problem, you need to update the VMware Horizon Client software on your PC.
  6. The resulting window will show one or more pools of computers your account can access. Select one by double-clicking.
  • OFF-Campus DUO Instructions
  1. Click on the shortcut located on your desktop/program menu/applications directory to run the client.
  2. Click on the "New Server" button in the top left corner, and add vlabduo.coe.neu.edu to your list of available servers.
  3. Double-click the labeled button for the vlabduo.coe.neu.edu server; this will open a new webpage in your default web browser and close your Horizon Client temporarily.
  4. Enter your COE username and password in the appropriate fields in the new window.
    • Enter only your COE username. NOT your email address and NOT your Husky account!
  5. You may need to configure your DUO 2FA settings at this time; use this link for further instructions: COE-DUO
  6. Duo will attempt to send you a confirmation message via your Duo Mobile App or a phone call (see previous step configuration) for your connection; accept this confirmation to proceed.
  7. A pop-up will now show in your browser asking to launch the Horizon Client; allow this to proceed, we recommend allowing your browser to always open the Horizon Client for similar links.
  8. When the Horizon Client is reopened, you will be prompted for your COE username and password; enter them in the appropriate fields.
    • Enter only your COE username. NOT your email address and NOT your Husky account!
    • Can't log in? Try entering WINCOE\username. If that fixes the problem, you need to update the VMware Horizon Client software on your PC.
  9. The resulting window will show one or more pools of computers your account can access. Select one by double-clicking.

After your first successful login, future sessions may begin by:

  1. Opening your Horizon Client
  2. Selecting your Connection Server by double-clicking vlab.coe.neu.edu or vlabduo.coe.neu.edu as appropriate.
  3. Following the remainder of instructions for your connection type above.
  • NOTE: Off-Campus VPN users must still connect to the VPN PRIOR to opening the Horizon Client.
  • It is possible, and even desirable, to have both connection servers available on your client for future use.

Getting connected and staying connected

  • If you are off-campus, you will need to connect to Northeastern's VPN or use the COE DUO 2FA Connection Server to log into the COE Virtual Lab.
  • If you leave a virtual computer idle for too long, your sessions will be automatically terminated; see the section below concerning saving your work.
  • If you are unexpectedly disconnected from your virtual computer (e.g. loss of wireless internet access, your local computer is forced to reboot), your session will NOT be immediately terminated.
    • If you reconnect within a few minutes, you will resume your session on the same virtual computer.
    • On Windows virtual computers, you may need to select the Cancel option from the blue Windows screen shown on re-connection (the other option should be Task Manager in most cases)

Microsoft Office 365

  • Starting in Summer 2019, Northeastern's contract with Microsoft has changed how students will access Office products in COE's Virtual Lab. Follow these steps to make sure you can fully utilize the available software:
  1. When you launch a Microsoft Office 365 product (Word/Excel/Powerpoint/etc.)for the first time in our virtual lab, you will be prompted with a sign-in screen.
  2. Click Sign In to get a pop-up window titled Activate Office
  3. Enter your (myNEU username)@northeastern.edu and click Next
  4. You should see a Windows Security prompt, "Connecting to sts.northeastern.edu."
  5. User name field = NUNET\(myNEU username) ... Password = (your account password) ... Mark the "Remember my credentials" checkbox.
  6. Verify you have successfully authenticated by clicking Account from the list in the left tab. You should see your name, email address, and Connected Services have the right information.
  7. This process creates a token in your COE Home Directory. As long as the token is present, you will not have to repeat this process on any COE Virtual Lab computer for 30 days.

Saving your work

  • Be sure to save your files to your Desktop or My Documents folders, or to your Z: (cifs.homedir) drive. Files saved to the local hard drives of any virtual computers will be lost when you log out.
    • There is a 5 Gb quota for your Z: (cifs.homedir) drive!
    • Click here for information on how to check and manage your disk quota.
    • If you log into a lab computer and cannot save to your Z: (cifs.homedir) drive, please check your quota usage. Contact us by email at help@coe.neu.edu for further assistance.
  • You can access USB devices plugged into your local computer through the Virtual Lab environment.
    • If you need more room, save some files to a USB thumb drive.
  • You can upload files to network facilities such as OneDrive or Google Drive
    • Use a web browser to upload files to network repositories.

Multiple Monitors

  • Currently the virtual lab does NOT fully support the use of multiple monitors for all clients.
  • For best results, if you have any problems with the default display settings for multiple monitors, it is recommended to change the defaults to limit the virtual lab display to a single window, so that your other monitor is usable.
    • To achieve this, you need to adjust settings on your VMware Horizon Client
      1. Log into vlab.coe.neu.edu or vlabduo.coe.neu.edu as appropriate, but do NOT select a pool yet.
      2. Click the gear icon in the upper right corner to open the settings menu.
      3. Display adjustments are set per pool, so you need to adjust each individually; select a pool from the left column.
      4. Change the Display drop-down menu from "All monitors" to "Window - Large" or "Full Screen".
      5. Make sure that the checkbox for "Allow display scaling" is marked.
      6. Repeat for any other pools you might log into, then click OK to save your changes.
  • If the above solution is insufficient, and you feel you need multiple monitors available within the virtual lab environment, please send email to help@coe.neu.edu to setup an appointment to discuss the issue with our staff.

Printing

  • The Virtual Lab includes access to the NUNET PaperCut print queues.
    • Once you log in, run the batch file on your desktop, labeled Add_PaperCut_Printers
    • After the file executes, functionality is identical to any public lab on campus.
  • Printers available by USB on your local computer are also accessible from sessions in the Virtual Lab.
  • If you have key-card access to the CEE Design Studio, you will see additional print queues for the printers and plotters in that lab.

Frequently Asked Questions

  • Where can I see a list of software available in the Virtual Lab?
  • I don't yet have a COE account, how can I get one?
    • Click here to apply for an account on the COE system. Accounts are available to current COE students, faculty, and staff.
  • Can I copy and paste from my virtual computer to my local computer or vice versa?
    • You can copy and paste plain text or picture files in either direction.
  • How do I request software be added to the Virtual Lab environment?
    • Only faculty and staff members can request software changes; they can do so by sending email to help@coe.neu.edu including the package name and version, authorization from the software vendor for use in a virtual environment, and a link to the download site for the application installed. Please allow a minimum of 3 weeks from the time of request before you need access to the software in the Virtual Lab environment.
  • What devices can I use to connect?
    • You can run the VMware Horizon Client on Windows, Mac OS X, iOS, Android, or Linux.
  • I am off campus and not able to connect, what do I need to do?
    • Do ONE of the following:
      • Make sure you are logged into the Northeastern University VPN with your University ITS credentials BEFORE you attempt to log into the Virtual Lab Environment with your COE credentials; OR
      • Log into COE's DUO authenticated connection server (see above) vlabduo.coe.neu.edu
  • The answer to my question is not on this page!
    • For help with VLAB and other COE computer services, send email to help@coe.neu.edu.
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