ECE Mail Procedures for PA's


Revision as of 12:05, 31 October 2012 by Tom (Talk | contribs)
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What to do if ECE users call for help to configure their mail

  • Ask the user what mail client (outlook, thunderbird) and if they are using IMAP, POP or PINE?
  • If they are using PINE then they do not need to do anything.
  • If they are using IMAP, they need to change the incoming server to "" and the port to 993.
  make sure the /mail is removed from the "advanced" tab.
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