ECE Mail Procedures for PA's

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(Created page with "== What to do if ECE users call for help to configure their mail ==")
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== What to do if ECE users call for help to configure their mail ==
== What to do if ECE users call for help to configure their mail ==
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* Ask the user what mail client (outlook, thunderbird) and if they are using IMAP, POP or PINE?
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* If they are using PINE then they do not need to do anything.
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* If they are using IMAP, they need to change the incoming server to "mail.coe.neu.edu" and the port to 993.
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  make sure the /mail is removed from the "advanced" tab.
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*

Revision as of 12:05, 31 October 2012

What to do if ECE users call for help to configure their mail

  • Ask the user what mail client (outlook, thunderbird) and if they are using IMAP, POP or PINE?
  • If they are using PINE then they do not need to do anything.
  • If they are using IMAP, they need to change the incoming server to "mail.coe.neu.edu" and the port to 993.
  make sure the /mail is removed from the "advanced" tab.
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