ECE Mail Procedures for PA's
From COEHELP
(Difference between revisions)
(Created page with "== What to do if ECE users call for help to configure their mail ==") |
|||
| Line 1: | Line 1: | ||
== What to do if ECE users call for help to configure their mail == | == What to do if ECE users call for help to configure their mail == | ||
| + | * Ask the user what mail client (outlook, thunderbird) and if they are using IMAP, POP or PINE? | ||
| + | * If they are using PINE then they do not need to do anything. | ||
| + | * If they are using IMAP, they need to change the incoming server to "mail.coe.neu.edu" and the port to 993. | ||
| + | make sure the /mail is removed from the "advanced" tab. | ||
| + | * | ||
Revision as of 12:05, 31 October 2012
What to do if ECE users call for help to configure their mail
- Ask the user what mail client (outlook, thunderbird) and if they are using IMAP, POP or PINE?
- If they are using PINE then they do not need to do anything.
- If they are using IMAP, they need to change the incoming server to "mail.coe.neu.edu" and the port to 993.
make sure the /mail is removed from the "advanced" tab.
